"This was the first funeral I’ve ever had to plan—and it was for my husband. I didn’t know where to start. I didn’t know how I’d even make it through the calls, the decisions, the heartbreak of it all. But from the very first moment I reached out, this funeral home met me with something I didn’t expect: real, soul-deep compassion. It wasn’t just professional. It was personal. Every single person I spoke to—on the phone, in person, even those I passed in the hallway—held me with such tenderness and patience. I never felt rushed. I never felt like just another family. Somehow, they made me feel like they felt my pain too, like they were walking with me in it. That kind of empathy is rare. They let me cry when I needed to. Break down if I had to. They never looked away, never pulled back. Every phone call I made—whether with questions or just needing reassurance—was answered with softness, clarity, and care. They made the process feel less heavy, even when my heart felt like it couldn’t carry one more thing. They didn’t just help me plan a funeral. They helped me honor my husband’s life with grace and dignity. They made it possible for me to show up for him in the way he deserved. I will never forget that. To every single person there—you made a devastating time feel just a little lighter. A little more held. And I’m forever grateful for that. If you’re going through deep loss and need more than just a service—if you need hearts that truly care—this is where you’ll find them."